All of our orders are processed and dispatched from our warehouse and fulfillment center in Leicester UK.
We aim to get all orders placed before 3pm dispatched the same day. If this is not possible, the order will still be delivered within the time-frame outlined below.
We charge a fixed shipping cost for All UK orders.
UK shipping charges:
Standard - £3.70 (3-5 working days)
Express - £6.50 (1-2 working days)
UK includes all the regions in the United Kingdom including the islands. But note that Republic of Ireland does not come under UK.
We aim to deliver all of our orders within the estimated delivery duration. If for any reason we cannot deliver your orders within the specified time, we will inform you right away. Our delivery partners include Hermes, Yodel, DPD, DHL, UPS and UK Mail.
In the unlikely event that you have not received your parcel, we would kindly ask you to wait 7 days from the estimated delivery date before contacting us. Courier services can occasionally experience some unexpected delays, which unfortunately we do not have any control over.
The delivery duration applies only after the payment has been made, as opposed to when the order was placed or created.
For any queries regarding delivery or tracking, please contact us on firstname.lastname@example.org